The Expanded Metal Company Ltd are committed to protecting your privacy and meeting the requirements of applicable data protection legislation. This privacy policy explains:
“Personal data” referred to within this policy covers any information which could be used to identify you, either directly or indirectly, for example in combination with any other information we may hold about you. This privacy policy covers the use of your personal data collected about you during any interaction you may have with us. It covers the collection of personal data by telephone, via our website/s (www.expandedmetalcompany.com & www.exmeshsecurity.co.uk) (the “Website”) and from our pages on third party social media channels such as LinkedIn, X and YouTube.
In this privacy policy, when we refer to “we”, “us” or “our”, we mean The Expanded Metal Company Ltd, Stranton Works, Greatham Street, Longhill Industrial Estate North, Hartlepool, TS25 1PU, United Kingdom. We are the data controller for the purposes of the Data Protection Act 1998.
Please read this privacy policy carefully to understand our practices regarding your personal data. If you have any questions, comments or concerns about any aspect of this privacy policy, please contact our Customer Service team on sales@exmesh.co.uk or +44 (0) 1429 867 388.
We may collect and use the following categories of personal data about you:
When you order from us, either on the website, by telephone, by fax or EDI, when you register for The Expanded Metal Company Ltd or ExMesh account or when you sign up to our mailing lists, we may ask for (one or more of) your name, email address, invoice address, delivery address, telephone number, credit or debit card number, billing address, card, CVC number, the card’s expiry date and a contact phone number for the registered address of the card.
During interactions, you may be asked if you would like to provide your name, e-mail address or other contact information.
We collect some personal data, as well as other information in the form of anonymous or aggregate statistics, when you use our website. We may collect:
When you interact with us, or use any of our pages on social media sites, such as LinkedIn and X, we may collect information about you which could include personal data. For example, when you “Like” a post on LinkedIn or “Follow” us on X.
Those social media sites will also have their own privacy policies explaining how they use and share your personal data. You should carefully review those privacy policies before you use those social media sites, to make sure that you are happy with them.
We use the personal data you share with us to:
We use the personal data we collect about you to:
Not all of the information used for these purposes is “personal data”; some of it is anonymised or used on an aggregate basis.
Some information is collected using cookies and other similar technologies. You can find more information on what cookies and technologies are used, how they are used, and your options for changing how we use them in the section below on “Cookies” and in our Cookies Policy.
If we decide to sell or buy any parts of our business, we may also need to share your personal data with the buyer of those parts of the business. In those circumstances, we will make sure that any new buyer will promptly give you details of how they will use your personal data, and your options for changing that.
From time to time, we may send you aftercare e-mails relating to your The Expanded Metal Company Ltd and / or ExMesh product. We may also send you e-mails with information in relation to any products which are similar to your The Expanded Metal Company Ltd / ExMesh product, and which we think you might like. We will also only share your personal data with third parties for them to send you marketing e-mails, if you have agreed that we can. If you have registered for an account with us, and when shopping online,, you have put items in your “Shopping Bag” and then abandoned them, we may send you e-mails to remind you of what you may be missing.
In any case, you can ask us to stop contacting you at any time by contacting us on sales@exmesh.co.uk or +44 (0) 1429 867 388 or by using the unsubscribe option in each e-mail.
The personal data that we collect about you may be transferred to, accessed, used or stored in, a country outside the European Economic Area (“EEA”), either by us or by any of the third parties that we share your personal data with. We will make sure that any transfer of your personal data by us or by those third parties, complies with the laws which apply to us. In any case, the transfer, access and use of your personal data will continue to be governed by this privacy policy. By submitting your personal data, you agree to this transfer, access and use of your personal data outside the EEA.
We care about your personal data and know that you trust us to keep it secure. We use appropriate technical and organisational measures, including encryption, to protect your personal data, and review those regularly. Unfortunately, the transmission of personal data via the internet is not completely secure. Although we will do our best to protect your personal data we cannot guarantee the security of your personal data on transmission via the internet.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Website/s (for example, for your The Expanded Metal Company Ltd / ExMesh account), you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
You have the right to ask us to update and correct any out-of-date or incorrect personal data that we hold about you free of charge. You also have the right to access any personal data that we hold about you. If you would like to update, correct or access the personal data we hold about you, please contact us on sales@exmesh.co.uk or +44 (0) 1429 867 388.
Our Website may contain links to other websites and social media sites operated by third parties. Please note that we have no control over how those third parties collect and use your personal data. Those third party sites may have their own privacy policies. You should always read the privacy policy of each website you visit carefully.
Our Website/s use cookies to collect information about you, including some personal data. “Cookies” are small data files which are placed on your device via your web browser when you visit the Website/s. Any personal data collected by those cookies will be used in accordance with this privacy policy. You can find more information on what cookies we use, how we use them, and your options for changing how we use them in the section below on “Cookies” and in our Cookies Policy.
From time to time we may make changes to this privacy policy. If we decide to do so we will post the changes on our Website/s so that you are always aware of what personal data we collect about you, and how we use it. If we need to, we will e-mail you with details of those changes and/or ask you to confirm that you are happy with them.
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